Services and Features we Offer

Beautiful website that's fast and easy to use

No Per Order Fee - It's your business

Site design Exclusivity within 50 mile delivery radius

Great training & support from Epic & BigCommerce

Abandoned cart saver that catches viewers who leave

Convert an average of 15% of abandoned carts into sales

15%! That is a lot of cash that would otherwise be lost – amazing!  This feature will track customers who leave their “cart” and allow you to send customized emails to them, reminding them of their potential purchase and inviting them back to your store. You can even include coupons to encourage them to checkout. Click HERE to read more about abandon carts and how the Abandoned Cart Saver can increase sales!

Why this is so important: This helps your conversion rate and makes you money that you otherwise would have lost.

 

A mobile friendly website that converts viewers into sales

Your customers are mobile – your business should be too!

 

In 2013 more people started using their smart phones to get online than PCs. Of these people, 70% will expect your website to load as fast as a desktop website. Our software ensures that epicFlowers mobile websites are speedy, responsive, and easy for your customers to buy from. If your site is not mobile friendly, you’re losing 20% of your online sales.

 

Why this is so important: When epicFlowers began creating websites in 2010, 4% of all sales were mobile, now in 2014 they’re at 21% and growing. If your site is not mobile friendly, you are losing money.

 

Point of Sale Integration Floristware, MAS, Floral POS, RTI & Mercury

Point of Sale Integrated

 

Point of Sales we’re integrated with: Floristware, The Floral POS, MAS, Mercury, and RTI (planned integrations: Flowersoft and Dove). POS companies may charge their own fees for integration for their end of the process.

 

Integrating a POS (point of sale) with an epicFlowers and Big Commerce store front saves time and money. Often, POS order information is exported to a custom system or something more popular like Quickbooks, so it’s especially important to make sure all current online orders are in the POS.

 

Why this is so important: This saves time, so you don’t have to double-enter your online orders into your point of sale.

 

NO Contracts, You are in control

No binding contracts with epicFlowers. We’re that confident.

 

There are no contracts to enter in order to become an epicFlorist. If for some reason you need to leave us, we only ask for a thirty days written notice. We feel you won’t want to leave, but you’ll have the choice without being penalized. It is, after all, your business.

 

Why this is so important: We strongly believe in helping florists succeed online with their second business model. A trusting relationship with complete transparency upfront is an excellent way to begin.

 

Reward your customers with loyalty points for each purchase

You like to be rewarded when you shop, so why not offer rewards to your online customers?

 

We have partnered with Reward Camp to bring all epicFlorists the ability to give back to their loyal customers. Reward programs have been proven to help your customer lifetime value and conversion rate.

 

Why this is so important: Anything that helps you keep your customers and increases their CLVs (customer lifetime value) is well worth it.

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Easily get reviews for your products like you've never seen before

Get awesome reviews with powerful marketing built-in

 

We have partnered with Yotpo (funny name, serious ROI) to bring you the best review experience. This built-in feature makes it very easy to collect reviews from happy customers and use them for serious marketing purposes. Yotpo will dramatically increase reviews and turn one-time shoppers into return customers.  To check it out, go here: Yotpo

 

Why this is so important: Creating credibility online is something many florists forget to do. With Yotpo you are going to be impressed to see how easily good reviews will flow in assisting you in creating a longer CLV (customer lifetime value).

 

Remind your customers about Birthdays and/or Anniversaries

Event reminders

 

Your customers can sign up to be reminded about an anniversary or birthday extremely easy. It takes 10 seconds for them to sign up. We’ll automatically send the email reminding them 355 days later.

 

Why this is so important: Make it easy for your online customers to re-order in the future. Your customers will appreciate this service, which will lead to repeat sales.

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We integrate your email marketing service with your website

We automatically add your customers to your emailing marketing software

 

We make sure all your customers who sign up for your mailing list are automatically integrated into your email marketing software. Don’t have an email marking software? No worries, we’ll set one up for you.

 

Why this is so important: Emailing marketing is so important when it comes to sales and a higher conversion rate. By having us set you up, you’ll save money when your email marketing team takes over.

 

epic Toolbox: active bar, pop out coupon, urgency clock & calendar control

A powerful toolbox of awesomeness

 

It’s Valentines Day and you can’t take any more online orders. What do you do? With our calendar control, you can block dates and change cut-off times on the fly.

 

There’s a HUGE storm or you have a special you need to communicate to your customers quickly! No problem. Easily turn on the active bar with the information you need to quickly communicate.

 

Too many people are leaving (bouncing) from your site. What can you do? With our pop out coupon, entice them and reclaim up to 20% of those leaving, converting them into paying customers.

 

You want to add a sense of urgency so those on your site feel they need to buy soon. With our urgency clock, you can accurately and visually give that sense they need to buy soon (Only 2 hours left!). This will increase your overall conversion rate.

 

Why this is so important: The epic Toolbox is a collection of small features that makes it easy for you to improve your conversion rate. To learn more about how the epic Toolbox helps conversion, click HERE.

 

Site SEO (search engine optimization) Setup

We make sure all sites are SEO friendly and ready

 

epicFlowers mobile and desktop websites are built SEO friendly. Built-in search engine friendly links and tags help your website to perform better and increase your web traffic. Our partner and host of our epic sites, BigCommerce, is serious about SEO features that are included with every epic site.

 

Why this is so important: You can have the best retail shop in the world, best website in the world, and best service and employees, but you won’t be successful if you can’t be found online. The famous saying  “location, location, location” when referring to your retail shop is equal to “SEO, SEO, SEO” for being found online. There are many SEO ‘snake oil’ salesmen, but rest assured we keep it practical and stay educated on the best practices that Google sets. 

 

Your Own Admin Android/iPhone App

Have access to your admin control panel on the go

 

Almost instantly after you get an online sale, you’re notified on your Android/iPhone device.  You’ll also have access to your orders, customers and products on the go.

 

Why this is so important: You’re not always at the shop to attend to business, but with your admin website app, you’ll be able to keep up-to-speed at all times and anywhere with your phone.

 

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150+ built in store apps to help give you the upper hand over your competitors

Access to over 150 apps for your store

 

Everything from email marketing, accounting, drop shipping – the apps are endless! You will have the tools needed to improve your online business model. The apps are affordable (many are FREE), easy to use, and work seamlessly with your online store. Check out the apps we recommend HERE. Some of our recommended apps are included with your service; we pick up the bill for you.

 

Why this is so important: Not all shops are the same. Having an app store for your online store allows florists to customize their online business with VERY powerful services.

 

 There’s More!

No Per Order Fee

– Easily Create Coupons & Gift Certificates

– Guest Checkout & One Page Checkout

– Built-in Web/Order/Customer Analytics

– Ability to Sell on Facebook

– Secure Socket Layer (SSL)

– Software Updates For Life

– Free Product Images

– Accept PayPal & Major Credit Cards

– Full PCI Compliant Servers

– 30+ Marketing Tools Built In

More Reasons Why You Should Join the epicFamily 

Beautiful & Fast

Mobile Friendly Website

Awesome Reviews

SEO Essentials Included

Training & Support

Recover Lost Sales

Reward Your Customers

Event Reminders

Capture Emails Easily

Admin App

150+ Apps Available!

POS Integrated

No Per Order Fee

FREE Product Images

Sell on Facebook

Create Coupons

We believe you should have an EXCELLENT floral website that is easy to use, combined with AWESOME customer service.

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