Just wanted to take a moment to tell you how much I love my Epic site. I was worried I’d see a drop in orders at first but they are rolling in better than ever. I’m finding it easy to add products and blogging is actually fun because it’s so easy to use the technology. Thanks again for making my life easier!
epicFlowers brings a fresh and exciting approach to fully independent Florist eCommerce. Their integration with a proven and growing provider in Big Commerce made our decision a no brainer. Continual updates and upgrades, truly SEO friendly and easy to use interface, and of course superior “Florist Specific” support through epicFlowers will quickly make epicFlowers the most sought after Independent Florist eCommerce Solution.
I cannot say enough good things about Brandon and his staff at Epic Flowers. Anytime I have an issue, I get immediate response and great customer service. Brandon even spent hours fixing a bad link on one of my older websites today. He truly does care about all his customers and everyone in the flower industry! Epic rocks!
Several times in your life, a chance meeting turns into a beautiful thing. For me, Brandon at epicFlowers was one of those chances and now I have a beautiful mobile-ready e-commerce website. I’ve never worked with a more laid back, yet buttoned up guy. He listens, understands (because he’s a florist too) and has the talent to put it all together for you. The software is easy to learn, use and I am in complete control. I recommend them to any florist looking for an ecommerce site, independent from the wire services. It’s everything they can do and more.
Today we received an order for a $125 gourmet basket. Now the catch on this was it was from a company in NYC to a gal in Ridgewood NJ. I’m in Nevada! At first I thought it might be fraud. I Googled the company and they were legit. Then I noticed I had a phone message. It was from the company. They wanted to change the card message. I called them and when I had the corrected info I asked how they found us. She said she was Googling for gift baskets and really liked our website. Now that is some SEO! She says I know you’ll use TF or someone, but I just liked your site. I’m impressed! Thanks!
After changing my website over to epicFlowers I have seen a growth in sales, my conversion rate is up over 80% and my customer base has increased by approximately 10%. This is in less than 35 days. I have also experienced an average order increase of $ 15.00. The service and communication with epic staff is outstanding and the response time is rapid. You can truly tell that this is a company that has the client’s interests in mind in everything that they do! Each week there is another new tweak added that makes the service even more current. Having the ability to make changes to prices at will, offer a daily special, send my emails rapidly, change out a banner, communicate with my clients, upload new pictures…all of these are just so easy. Being able to make orders from mobile phones has thrilled my younger clients and everyone has a compliment about the ease of navigation on the new site. Having the security of payment in several forms is a plus and kudos to Big Commerce.
More importantly, the owner, Brandon Kirkland comes from a family of florists so he is aware of the needs of Real Florists. His epic staff is responsive to my needs and makes changes in a timely manner and they all have awesome communication skills. I trust them to advise me on what works and what doesn’t with SEO. In making the transition, I never skipped a beat thanks to the excellent SEO provided by Duane .
This is a remarkable company and my only regret is taking so long to make the change. Rock On epicFlowers and epic staff…you do Rock!
“Thank you for creating my extraordinary new website. Not just another pretty florist’s website…the site is beautiful, functional and very user friendly. My website has generated a new image of my flower shop that has significantly increased our e-commerce sales. With it’s fresh look, elegant banners, exquisite images, easy to navigate and use ordering pages, customers find ordering online to be a breeze on our secure site.
You truly care about your client’s business and you offer concrete advice and support when needed. You differentiate yourself not only technically, but in your ability to communicate practical, useful and inspiring advice. Thank you for being so generous with your time in explaining all aspects of creating my website and at the same time, being so intent on creating the site I envisioned.
Without reservation, I would highly recommend you to florists large and small because your service truly does deliver much more than just a pretty website. Your attention to detail has resulted in an outstanding and very professional, affordable website. You combine your good eye for detail with initiative and a unique flair for design. You have exceeded all of my expectations with exceptional customer service and a top notch final product. You were able to capture the essence of my shop’s individuality and “paint” Richardson’s Flowers image online. You truly are a “floral tech visionary!”
I love my wedding blog website. Brandon was really easy to work with. epicFlowers rocks!
Brandon is an amazing human being, and has been working his ass off for me the last month or so! I am so impressed with his passion for making awesome florist websites, and how much attention he gives you in the process. I have gotten more customer service in one hour with Brandon than I have had with any other company I have ever dealt with! He really is for real!
House of Flowers, Alabama
Brandon and epicFlowers, together with Big Commerce, is a great team that has provided me with the absolute best e-commerce site available. From beginning to end, the building of my new site was effortless on my part. Every single thing that I wished for in my site was implemented and the site looks great! I couldn’t be any happier! And talk about results…before the site had fully propagated across the web, I was already receiving orders! Now THAT is a site that works for me!
We have had wire service websites and knew that we wanted to have an independent site. We studied several recommended site builders, but kept going back to epicFlowers. I have known Brandon for several years. It is obvious that he and his knowledgeable team are dedicated to the success of Real Florists. So finally in November I was ready. It was a crazy time of year to take on what I thought was going to be a time consuming endeavor. To my surprise and delight it couldn’t have been easier. We were up and running with a very modern, easy to navigate and money making website in less than three weeks.
The epicFlowers Team continues to be very interested in our satisfaction and are readily available for any questions or needs. We look forward to the growth we know will come from this user friendly website which is also mobile ready and accessible from Facebook. Take a look, you’ll be impressed. www.SecondStreetSeasonals.com
If you would like to work yourself to death making flower arrangements then you really need one of these websites that actually work better than they should. We are fairly new to these, but have been through our share of other websites throughout the years. HANDS DOWN the website from epicFlowers is heads and shoulders above any of the ones we have used before. Order conversion is up and some of the features are found no where else, like the mobi site that they have.
Listening to mainstream media lately and all the rage is about mobile. Consumers want data where they are and would like to be able to use their phones and note pads to conduct business with. I always suspected that by only having an html5 website that I really was missing out on something. Sure my shop spent the money for an APP, but you spend a considerable amount of time, effort & resourses getting people to download and install it on their mobile device. The mobile site has already paid for itself in orders that have been placed on it in the 2 weeks it has been live. On a lot of days there are more orders generated from mobile devices than there are desk/laptop orders. Just about everywhere you look now days you can see people of all ages using a smart phone or notepad, A florist that has a friendly mobile website well positioned to take advantage of this huge surge in order growth.
Lake Tahoe Wedding Flowers
Brandon’s knowledge of technology combined with an understanding of the floral industry is an amazing asset. I tried for years to find someone like him. He is exceptional at what he does.
In Bloom, Oregon
Brandon was awesome to work with, artistic, meticulous, great attention to my wants and needs, and has a great product with great enthusiasm for promoting it. He’s creating some of the very finest flower sites on the web. And believe me – I’ve researched and looked at many many many floral sites. The available competition pales in comparison.
Just wanted to say that this website is really working out great. With this pricing structure our average order is around $80. Much more than it used to be and somehow we are getting orders with no help from Google. Thank you for our awesome new website. It is better in every way than our old “wire service” website. It’s truly built to sell flowers and the plug-ins available add great functionality and finally we can service our customers the way we have always wanted!
All the best,
We have been a customer for almost a year and couldn’t be happier with Brandon and his team. We immediately experienced 50% more orders with our new website. Also, we have been extremely satisfied with the ongoing support and the customization that we have requested. They are definitely a 5 Star operation from our experience!
Since we changed to EpicFlowers our internet sales have exploded! They were great with the initial setup and help is only a click away. We have used other web development companies, but they are simply the best!
Owner, Plantation Florist, Florida
I would just like the floral community to know how happy I am, since I converted my website to an epicFlowers site. Brandon, Duane, Katy, etc. are all a delight to work with. They are innovative and give great customer service. Any questions you have are addressed in a very short time. They’re suggestions have generated a very nice increase in my online sales and has driven many customers to call us from out of town as well. The new mobile friendly website is fantastic. As you know, the whole world is going mobile and the interface is designed to be so user friendly, that it makes ordering a snap. I would recommend working with their group. They are the best I have ever worked with!