We’re a good fit for your business if:
You understand that you need to have strong online marketing to be successful and you are ready to be partners in building a powerful, long lasting, online presence.
We’re not a good fit for your business if:
You think online marketing isn’t important and you believe your website is finished when the project is over.
Set Up & Design
- This is a one-time fee that covers your set up and design. You can choose from one of our beautiful layouts HERE and we will customize it to match your business’s brand, look and feel. Once we start, it takes about a month to go live. After your website goes live we train you on everything you need to know to be successful online.
- All sites come with:
- Full training and with excellent customer support.
- A cutting edge mobile friendly (responsive) website.
- An easy to use and powerful website.
- No binding contracts, we’re that confident you’ll love us.
- We promise to never punish you for doing well. That means we’ll never charge a per order fee or take a percentage of your order.
- See all the features by CLICKING HERE
Monthly Cost
- Required Monthly Cost:
- The eCommerce software we use, BigCommerce, $30 -$80
- The epicToolbox (Loyalty program, Calendar control, Merchandising tools, and Pop Cards) $180
- Service Level Agreement (see the orange section below) starting at $80 a month.
- Optional Monthly Cost:
- Point of Sale Integration – $40
- epicBloom Email Re-marketing – Starts at $100 a month ($599 set up fee)
- Location and Listings Management – $150 a month
- Customer Reviews and Marketing – $80 a month
- Content Marketing – Starts at $150 a month
- Professional Merchandising – $250 a month
Basic
- Email Support
- Access to epicUniversity
- Bugs Fixed on any work Epic created
- Updates to your code that might conflict with BigCommerce updates
- Website / epicToolbox training (30m a month)
Pro
- Everything in the basic plan, plus:
- Phone Support
- Video Support
- Automated Seasonal Banner Updates
- Design Work (30m a month)
- Website / epicToolbox training (30m a month)
Premium
- Everything in the Pro, plus:
- Development Changes (30m a month)
- Design Work (60m a month)
- Website / epicToolbox training (60m a month)
- Marketing Consultation (60m a month)
Enterprise
- Need more than Premium? Contact us to create a custom service level agreement for your company.
Service Level Agreement Definitions
Email Support: Reach out to our support team by email any time at support@epicshops.com
Phone Support: Set up a one-on-one support call with our team of experts. You can also call in for service on demand
Video Support: Our team will record you custom video answers, walk-throughs, and guides on any support subject.
Access to epicUniversity: Get access to our one of a kind knowledge base and training suite. Learn how to do anything the professionals do, step-by-step.
Bug Fixes: The ultimate code warranty, all support agreements come with the assurance that we will fix any bug you find in any work that we’ve done.
Platform Training: Get quick answers to your questions from the team that knows your site the best. Our team will supply you with videos, calls, or epicUniversity links to get your question answered.
Automated Seasonal Banner Updates: Stop worrying about the your home page with this unique service. Our team will activate the proper seasonal banner and matching product categories on your site each month for you. (Art must be provided in advance, dimensions can be found at epicflowers.com/art)
Design Work: This time can be spent doing anything visual to the front of your site, such as updating navigation, changing images on pages, or changing text/copy on existing pages.
Development Changes: This time can be spent on more advanced things, such as template/HTML changes, Javascript, 3rd party code implementations, and more.
My order amounts are really up. A lot of $100 plus orders. Also noticing a lot more people calling me for big events. Very happy with the website !!!
– Buffie Reuther, Dragonfly Flowers
My website is operating at a 12% conversion rate today. That’s the best it has ever done. My overall 30 day total is 7.7% which is still much higher than in the past!
– Brennen Rigler, Albuquerque Florist
Love the new website Just wanted to say, I love the new look of your website and it is very user friendly. I do enjoy calling in a speaking to the staff at York, but this new site makes it so much easier for me when making orders.
– Customer, York Flowers
